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Zante Taxi Suppliers Terms and Conditions

IMPORTANT! Please read the following booking conditions carefully. If you don’t accept these booking conditions you cannot continue with making a Zante Taxi & Mini Bus transfer booking!

 

Please read these terms and conditions carefully as they, together with the information about your confirmed transfer, form the basis of your contract with the supplier for the provision of the actual transport service, detailed on your confirmation voucher. In these booking conditions references to 'we', 'us' or 'our' refer to the supplier (Zante Taxi & Zante Mini Bus) of the transport services. In these booking conditions references to "you" and "your" and ‘passenger(s)’ include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is transferred.


The contract for the provision of the actual transport service is between you (the passenger) and the Supplier (Taxi & Mini Bus). These terms and conditions apply to all bookings made with Zantetaxi4u.com and to all members of your party.


Booking and Paying for Your Zante Transfer arrangements


Your booking is confirmed and a contract between you and us for the  Zante Taxi & Zante Mini Bus transfers in question will exist when the appropriate payment has been made to us. No contract will exist between us until all money due for your Zante Taxi and Zante Mini Bus transfer has been received by us in full from Zantetaxi4u.com.  


Zante Transfer Prices

We reserve the right to alter any of our prices. If Zantetaxi4u.com does not advise you on time of the correct current price of the Zante Taxi & Zante Mini Bus transfer that you wish to book at the time your booking is confirmed, we will give you the opportunity to rebook your Zante Taxi & Zante Mini Bus transfer at the correct price or to cancel your transfer and receive a full refund of all money paid.  

Zante Taxi & Zante Mini Bus Booking Changes and Cancellations

You may cancel your Zante Taxi & Zante Mini Bus booking at any time via e-mail sent to info@zantetaxi4u.com. Note that a request for cancellation will only be accepted by email, should the Lead Passenger request the cancellation.

 

Zante Taxi & Zante Mini Bus has the following cancellation policy applies.

  •  Inside 14 days of the departure date 100% cancellation fees - no money will be refunded.
  • 15 - 60 days prior to the departure date 25% of the cost of the booking will be charged.
  • Outside of 60 days of departure a 10% administration fee per booking will be charged.
  • The date and time of email receipt will determine any charges that are applicable to your booking.
     

The cancellation and amendment fees paid to Zantetaxi4u.com shall be passed by Zantetaxi4u.com onto the Zante Taxi & Zante Mini Bus transfer providers. Zantetaxi4u.com has the right to retain a reasonable service fee, a proportion of the cancellation fee.
 

Amendments to your existing Zante Taxi & Zante Mini Bus transfer booking
 

Booking amendments relating to flight numbers, timings, accommodation name or address in the same resort, and mobile number can be made by e-mail to info@zantetaxi4u.com. If the amendment leads to an increased cost, this must be paid by the customer at the time of the request.
 

For booking amendments, we cannot guarantee that all changes will be possible, due to maters such as availability, but we will always attempt to secure your requirement for you.
 

Late bookings in Zantetaxi4u.com


Bookings can be made up to 48 hours before departure and the above terms apply regardless of booking date.


Holiday Insurance

It is highly recommended that adequate holiday insurance is taken out and this is your responsibility. The insurance should cover, amongst other things, the cost of cancellation by yourself, all medical costs and the cost of assistance including return to your home country in the event of an accident or illness.


Zante Taxi & Zante Mini Bus Suppliers responsibility to you for your booking in Zantetaxi4u.com

Subject to these booking conditions, your transfer arrangements will be performed using reasonable skill and care. We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description which results from:


a) act(s) and/or omission(s) of the person(s) affected;


b) the act(s) and/or omission(s) of a third party not connected with the provision of the services contracted for and which were unforeseeable or unavoidable; or


c) unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or


d) an event which either ourselves, our employees, or suppliers and subcontractors could not, even with all due care, have foreseen or forestalled.


Any claim for damages due to injury, illness or death arising from your use of the taxi and mini bus  transfer services, must be brought against the operator of the taxi and mini bus services and will be under the jurisdiction of the Greek law.

We limit the amount of compensation we may have to pay you if we are found liable under this clause:


a) loss of and/or damage to any luggage or personal possessions and money,
The maximum amount we will have to pay you is 25 euros per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind.


b) Claims not falling under (a) above or involving injury, illness or death


The maximum amount we will have to pay you is twice the price paid by or on behalf of the person(s) affected in total.
It is a condition of our acceptance of liability under this clause that you notify any claim to ourselves and our suppliers (Zante Taxi & Zante Mini Bus) strictly in accordance with the complaints procedure set out in these conditions.
 

We also have no liability in the following situations:


i.    where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you.

ii.    where you incur any loss or damage that relates to any business activity.
iii.    where any loss or damage relates to any services which do not form part of our contract with you.

Subject to these booking conditions, we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we could not, even with all due care, foresee or avoid. Such events may include war, threats of war, riots, civil commotion, strikes, disasters, terrorist activities, bad weather, acts of any government or public authority, acts of God and other events outside our control.


We will use all reasonable efforts to ensure that you are collected from your collection point at the time set out in your booking voucher. However, we will not be liable for any loss or costs you suffer or incur through any reasonable or unavoidable delays and it is your responsibility to ensure that you book the Zante Taxi & Zante Mini Bus to collect you in time. Neither we nor the Zante Taxi & Zante Mini Bus supplier, will be responsible for any losses you suffer (including for example any missed flight) due to your failure to allow sufficient time for your journey. If your arrival flight is delayed, your taxi and mini bus transfer arrangements will be amended and your taxi and mini bus will collect you at your revised time of arrival. Please note additional night supplements may be applicable.
 


Your responsibility for the booking

If you are travelling on a connecting flight and the first sector is delayed or cancelled subsequently causing a delay into your final destination where the transfer is booked then in all cases you will need to advise Zantetaxi4u.com for your new details, to enable the supplier (Zante Taxi & Zante Mini Bus) to reschedule your transport. Failure to advise of cancelled and rescheduled flights may result in transport being provided as per the original details on your booking. In this instance our supplier cannot be held responsible and no refund will be given.


If your arrival flight is diverted for any reason, we will do our best to rearrange your Zante transfer and make sure that our supplier (Zante Taxi & Zante Mini Bus) will collect you from your original destination airport at the revised landing time. IN SITUATIONS WHERE NOTIFICATION OF THE DIVERSION OF THE FLIGHT IS TOO LATE TO PREVENT THE TAXI & MINI BUS  DRIVER FROM TRAVELLING TO THE AIRPORT OR FROM WAITING FOR THE FLIGHT TO ARRIVE AT THE ORIGINAL LANDING TIME, YOU MAY HAVE TO BOOK ANOTHER ZANTE TAXI –ZANTE MINI BUS AND PAY ADDITIONAL CHARGES LOCALLY.


ALL BOOKINGS FOR A SERVICE FROM YOUR RESORT TO ZAKYNTHOS AIRPORT MUST BE CONFIRMED DIRECTLY WITH US AT LEAST 48 HOURS BEFORE YOUR DEPARTURE FROM THE RESORT. IT IS YOUR RESPONSIBILITY TO CONFIRM YOUR BOOKING AND IF YOUR BOOKING IS NOT SO CONFIRMED, WE CANNOT GUARANTEE THAT THE SERVICE WILL BE PROVIDED AND WE WILL NOT BE LIABLE FOR ANY LOSSES OR ADDITIONAL COSTS YOU INCUR.
 


Complaints

 
Should you have a complaint with any aspect of your Zante Taxi & Zante Mini transfer, the complaint must immediately be brought to our attention. If your complaint is not resolved locally, please follow this up within 28 days of your return home by e-mailing to us giving your booking reference and all other relevant information. If you fail to follow this simple procedure we will have missed the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract.
 

Law and Jurisdiction

These terms and conditions are governed by Greek law and the courts of Greece have exclusive jurisdiction over any dispute or claim arising out of it.


Special Requests when booking Zante Taxi & Zante Mini at Zantetaxi4u.com

Any special requests must be advised to us at the time of booking. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled.
 

Child Seats in Zante Taxi – Zante Mini Bus   

As per the EU directive 2003/20/EC the following applies: Children must use the correct child seat until they are 135cm tall or age 12 (whichever they reach first). They then must wear an adult seatbelt. It is the driver's responsibility to see that children are restrained correctly.
Licensed vehicles are subject to the following rules: 

 

  • Children under two years of age may be transported without a safety restraint as long as they travel in the rear of the vehicle.
  • For children of two years of age and over, if no child seat is available, they can travel as long as they wear an adult seat belt.

 

NB - If parents choose to use a car seat, we strongly recommend they take their own to ensure safety standards

 

Zante Mini Bus Transfers

There will be no charge for children under 2 years of age (providing they sit on an adults lap, and do not occupy the front seats of the vehicle).
Children aged 2 years and above always count as a passenger, occupy a seat and must be booked and paid for in full.



Zante Taxi Transfers

Children under 2 years of age may travel unrestrained (on an adult's lap) in the rear of a vehicle if no child seat is provided. However, this will still count towards the vehicle occupancy. If customers choose to use or take a child seat, then the child must be included in the total number of passengers travelling, as a seat in the vehicle will be required. Children aged 2 years and above always count as passengers and occupy a seat, and must use an adult seat belt if no child seat is provided.


Child Pricing in Zantetaxi4u.com

All children above 2 years old count towards the occupancy of the Zante Taxi & Zante Mini vehicle, and thus should be included in the total number of passengers at the time of booking. Infants from 0- 2 years old do not count towards the occupancy of the Zante Taxi & Zante Mini vehicle. If you require a child seat for a child, we strongly recommend that you bring your own to ensure safety standards
 

Wheelchairs

We are not a specialist disabled transfer company, but we will do our best to take good care for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your Zante Taxi & Zante Mini transfer, please send an e-mail at info@zantetaxi4u.com and provide all the necessary information before we confirm your booking, so that we can advise you if our transfers meets your needs.  


Please inform us at the time of booking if any of the passengers are wheelchair users. Please also inform us as to whether the wheelchair is collapsible, so that we can ensure that the correct vehicle is booked to meet your needs.


Zante Taxi & Zante Mini Suppliers are usually able to transport manual, folding wheelchairs in their vehicles, but passengers must advise Zantetaxi4u.com at the time of booking.


Behaviour  

We reserve the right within our reasonable discretion to terminate the Zante Taxi & Zante Mini transfer, if you or your party's conduct or behaviour is disruptive in any way and/or affects your safety or that of the driver of the vehicle.
Passengers are not permitted to take alcoholic drinks onto the vehicles for the purpose of consuming them during the Zante Taxi & Zante Mini transfer journey. We further reserve the right to refuse carriage to any person who is thought to be under the influence of alcohol or drugs.
Full payment for any damage or losses caused by any passenger must be paid directly to Zante Taxi & Zante Mini supplier prior to departure from the transfer. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you.
We cannot be held responsible for the actions or behaviour of other guests or individuals who have no connection with your booking arrangements or with us.