Zantetaxi4u.com
No 1 specialist for Zante Taxi & Zante Mini Bus transfers.

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Zantetaxi4u.com Safety Policy

We are committed to ensuring the safety of our customers whilst travelling with us and have a developed and clear strategy to ensure our Zante taxi & Zante Mini Bus suppliers meet local and national standards of safety. All our Zante Taxi & Mini Bus suppliers who are responsible for the operation of our services in Zakynthos (Zante) carry out their duties in accordance with our guidance and operation manuals. We constantly strive to improve our safety standards wherever appropriate.
 

Our Responsibility

Our responsibility is fully set out in clause 3 of our terms and conditions:

 

We provide you the online booking platform and the handling of your transfer order for pre booked taxi and mini bus transfers in the island of Zakynthos. As such, we accept no responsibility for the actual provision of transfer services. Our responsibilities are limited to publishing information on our website about the Services the Suppliers supply; passing on reservation information to Zante taxi and Zante mini bus Suppliers and informing you of any enforced changes to the terms of your booking. We accept no responsibility for any information about the transfers that we pass on to you in good faith. We accept no liability for any illness, injury, death or loss of any kind. Any claim for loss, injury, illness or death should be pursued with the Zante Taxi & Zante Mini Bus supplier directly or may be covered under the terms of your insurance.

 

We only accept liability to you for claims which arise solely as a result of our own negligence.
Descriptions of transfers provided are taken from information provided to us by the Zante Taxi & Zante Mini Bus supplier and we do not accept responsibility for any inaccuracies in such information, nor can liability be accepted for changes to facilities which are not communicated to us by the Zante Taxi & Zante Mini Bus Supplier.


In the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to the cost of your booking (or the appropriate proportion of this if not everyone on the booking is affected).  
 

Operating Licenses and Certification

All our Zante Taxi & Zante Mini Bus suppliers agree and certify that they fully comply with Greek trade regulations or legislation and possess all the necessary licenses and insurance policies as required by Greek law.


How we choose our Zante Taxi & Zante Mini Bus suppliers

We know that you are looking for the best Zante Taxi & Zante Mini Bus transfer service in the island of Zakynthos, therefore having that on mind we undertake a strict procedure for choosing the suppliers that featured in our website.
All our Zante Taxi & Zante Mini Bus suppliers agree to the following duties under our standards in relation to Health and Safety.

All taxi suppliers agree to the following duties, amongst many others:

The Zante Taxi & Zante Mini Bus Supplier guarantees to provide fully roadworthy vehicles equipped with seat belts for every seat and to maintain a high level of service. Zante Taxi & Zante Mini Bus Supplier will promptly advise us of any complaints received from clients. Vehicles road-worthy condition, cleanliness, maintenance, that they are on average no more than 8 years old and that they comply in all respects with the Greek laws.
 

Staff attitude, staff dealings and communications with zantetaxi4u.com.com, its clients and partners.Under Greek law and regulations: driver’s qualifications, licenses and dress code.
 

Zante Taxi & Zante Mini Bus suppliers have the ability to confirm flight arrival times in order that the Zante Taxi & Zante Mini Bus is at the airport at the correct time. If a flight is delayed, it is the responsibility of the suppliers to be aware of the delay and make any alternate arrangements to collect the clients.  


The Zante Taxi & Zante Mini Bus supplier agrees to ensure that we are made aware of any new Greek legislation, which may have any effect on the operation of our business, as soon as it becomes known to them.  Such guarantees given by our Zante Taxi & Zante Mini Bus suppliers help us to take care to provide the highest level of service to our customers.  



Systems and Monitoring procedures

All transportation provided to our customers must comply with the appropriate local safety regulations, as set down by Greek regulatory bodies. The Zante Taxi & Zante Mini Bus suppliers continually monitor developments in the law to ensure our compliance with current legislation. As we however take safety extremely seriously, we always strongly recommend that our clients take their own equipment such as child car seats and also fit their own equipment in the vehicle.
 

Procedure for emergencies

There is a 24 hours Emergency telephone number which is printed on our voucher and which our customers can use in the event of a problem or incident in relation to the service provided.


In the event of a major incident we have our own Emergency Procedures in place which involves all of the senior management team in terms of liaising with customer and customers family/friends and Taxi & Mini Bus Supplier.


Safety of passengers, whether clients of Zantetaxi4u.com or not, is of the utmost importance and the drivers of all our Zante Taxi & Zante Mini Bus vehicles will refuse carriage to any person who poses a threat to the safety of themselves or others due to their behaviour.