No 1 specialist for Zante Taxi & Zante Mini Bus transfers.

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From Zakynthos :

To Resort

Arrival date
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Frequently Asked Questions

What happens when I make a reservation in top

Once you complete your booking in, the details are sent electronically to us, and we will make the appropriate arrangements according to the information input on the booking. We cannot be held responsible for errors in service due to incorrect information provided at the time of booking. It is your responsibility to check the details of your booking on the voucher prior to travel and inform us as soon as possible if there are any errors.

What does the taxi transfer price include? top

A single price will include a one-way journey for the route booked. A return price includes both the arrival and departure journeys for the route booked.  The cost for taxis is priced per vehicle.  Excess luggage, sports equipment etc may incur additional cost.

Do infants count? top

Infants (0-2 yrs) and children (3-11 yrs) count in all vehicles as they take up a seat. We strongly recommend parents to take their own child seats to ensure adequate safety and comfort and as with any car rental policy, it is parents' responsibility to fit these seats.

How do I locate my taxi driver, vehicle or pick-up point? top

On confirmation of your booking you will receive a voucher, specifying all the contact details of our head office in Zakynthos (Zante) will be printed on the transfer voucher. 

I cannot find my taxi driver, vehicle or pick-up point on arrival? top

Please contact our local number or emergency number as specified on the voucher.
How do I find my taxi transport? top
Clear instructions are printed on the booking voucher, which is generated electronically at the time of booking; please ensure you travel with the booking voucher in order to meet our driver. We will not be responsible for any failed transfers due to not having your booking voucher with you. If for any reason you are unable to locate the taxi driver, please call us on the telephone number listed on your booking voucher.
And on departure? top
You should call our Zakynthos (Zante) office (officer hours) at least 48 hours prior to departure to reconfirm your actual pick- up time.

Length of journey? top

Times stated on our website and vouchers are estimated and are applicable for a journey on a normal day. These times may vary according to time of day, road works, local road closures or diversions, volumes of traffic, local festivities etc.

How much luggage can I take? top

The allowance per person for all vehicle types is one standard size suitcase (approximately (H)70cm, (W)47cm, (D)21cm) and one small piece of hand luggage. If you are travelling with excess luggage such as large suitcases, wheelchairs, pushchairs etc it is imperative that we are made aware of this at time of booking as extra charges may apply. Failure to do so may result in extra transport being required to accommodate excess baggage and additional charges may be applicable locally.

Do I need to tip the taxi driver? top

The price paid does not include gratuities. It is customary to give a tip if you feel service has warranted it but this is entirely up to you

Will my taxi driver drop me and pick me up at my accommodation? top

Whilst the taxi transfers is a door to door service, on some occasions this may not be possible due to local restrictions such as pedestrian areas, road closures etc. Where these restrictions apply; taxi drivers will drop and collect you from the nearest accessible point. The taxi supplier will not be responsible for transporting luggage.

What happens if my journey details change prior to departure? top

Should your journey details change prior to departure simply contact us on 0030 26950 41480 or email us at with your new details and we will update your booking accordingly. You will be responsible for any increase in price if the new journey involves further distance/time, resort or number of passengers etc.

What happens if I cancel my taxi transfer booking? top

You may cancel your booking at any time using our on-line service or requesting cancellation via e-mail sent to Note that a request for taxi transfer cancellation will only be accepted by email, should the lead passenger request the cancellation.


The following cancellation policy applies. top


Inside 14 days of the departure date 100% cancellation fees - no monies will be refunded.


15 - 60 days prior to the departure date 25% of the cost of the booking will be charged.


Outside of 60 days of departure a 10% administration fee per booking will be charged.


The date and time of email receipt will determine any charges that are applicable to your booking


The cancellation and amendment fees paid to shall be passed by onto the taxi transfer providers subject to retaining a reasonable administration fee as a proportion of the cancellation fee. 

What happens if my outbound flight is delayed? top

The taxi driver monitors arrival times and will arrange your transport to collect you at the new arrival time.We serve the majority of places within the island of Zakynthos (Zante). Please contact us at to confirm the address.

I decided to book a holiday at last minute and need a transfer? top

Online bookings can normally be made before 48 hours of departure. If you email we can check availability with our taxi drivers and advise promptly.

Is it safe to book online? top

Yes it is, please check the status of our SSL certificate and our privacy policy.

What do I do if the wrong Resort has been Booked? top

If your outbound flight is cancelled, please call our office on the telephone number shown on the booking voucher. You will need to advise of your new details, to enable us to reschedule your transport. Night charges maybe applicable, should your new arrival time fall within the period when night charges apply, then you will be liable for payment of these. Failure to advise of cancelled and rescheduled flights may result in transport being provided as per the original details on your booking. In this instance no refund will be given.


What if I’m travelling with a wheelchair? top

If you are travelling with a wheelchair either collapsible or non collapsible it is essential that you advise us prior to booking – e-mail us at to ensure that we can provide an appropriate vehicle. Failure to do so may result in extra transport being required to accommodate and additional charges may be applicable locally.

Insurance top


All of our taxi drivers are insured. We do however recommend that you hold a valid insurance policy for the duration of your trip.

Policy on inappropriate/drunken behaviour/abusive language? top

The taxi driver reserve the right to refuse carriage to any person who is thought to be under the influence of alcohol or drugs and/or behaviour/language is found to be abusive and could cause a threat or offence to the driver and any other passengers, or damage to the vehicle. No refund will be given for services not carried out because of the above-mentioned reasons. For any damage that is caused to vehicles the individual responsible will be held liable for any charges incurred from the taxi driver.

What is your smoking policy? top

All our taxi drivers operate a non smoking policy in all vehicles.


What is your complaint policy? top

If you encounter a problem with your taxi service, please call us using the number given to you on your booking voucher, and we will immediately endeavour to investigate the matter with the taxi driver on your behalf and put things right. You need to notify us or the taxi supplier concerned within 28 days of your return journey. Complaints received after this time period will not be accepted.

Complaints arising from failure to follow our Terms and Conditions, such as not travelling with your booking voucher, non-reconfirmation of taxi transfer and incorrect information will not be considered.

In the event of being unable to find the taxi driver, we ask you to call us directly at telephone number found on your booking confirmation. Failure to do this may result in any eventual claim being invalid.

If you have any service issues upon your return, in relation to services booked through either, you should direct them to us via email at We will liaise with the taxi supplier and respond to resolve all service issues within 28 days of notification.

What Lowest Price Guarantee means? top

To request a Price Match 3 % refund, just email us at - with the following information:

1.    Your reservation number.
2.    The URL of the website where you found the cheaper product.
3.    A screenshot of the cheaper offer (including the date and time visited and showing the cheaper cost).
4.    Your name, email address and contact telephone number.

You will receive an automated acknowledgment of your request and we will review the details and reply to you via email within maximum 2 (two) working days.
Upon our acceptance of your refund request, please allow 14 days for delivery of your refund which will be credited as a second transaction on your credit or debit card (the same card you used to make your booking with The time taken for the refund to appear on your credit or debit card statement varies, so the amount may not show on your next statement.

Lowest Price Guarantee Terms and Conditions


You are eligible for a Price Match PLUS 3% refund if your request meets the following conditions:

The Price Match PLUS 3% refund guarantee applies only to Zante internet retailers that have the identical product and/or goods in stock and service immediately available (not on request) and the product, goods and/or service is priced accurately. Price Match PLUS 3% requests must be submitted within 24 hours from the time of purchase online at the website,

To qualify, we must be satisfied that a product is identical (including the same class of service).

When requesting a Price Match, please be aware that prices will be compared using the following criteria:

  1. Prices are compared on product price and when calculating the competitors total price, comparisons will include the cost of the transfer plus handling and credit card charges.

  2. When requesting a refund you must include a screenshot of the cheaper offer (including the date and time visited and the cheaper price), your name, email address and contact telephone number along with your reference number.

  3. The Price Match PLUS 3% refund guarantee does not apply when you use coupons/vouchers or other promotional offers on the alternative website.

  4. The Price Match PLUS 3% refund guarantee is only available against transfers found within 24 hours of making your booking on and any refunds must be made to the card you used to make your original booking on

  5. The Price Match PLUS 3% refund guarantee does not apply to any sale items.

The Price Match PLUS 3% refund guarantee is subject to change and can be withdrawn at any time. The Price Match PLUS 3% refund guarantee applies only to Zante internet retailers that have the identical product and/or goods in stock and service immediately available (not on request) and the product, goods and/or service is priced accurately.